TY - BOOK AU - SHARMA, SUNIL TI - TOTAL QUALITY MANAGEMENT : CONCEPTS STRATEGY AND IMPLEMENTATION FOR OPERATIONAL EXCELLENCE SN - 978-93-515-0281-4 U1 - 658.562 SHA PY - 2018/// CY - NEW DELHI PB - SAGE PUBLICATIONS INDA PVT. LTD. KW - TOTAL QUALITY MANAGEMENT ER -