Bordoloi,Sanjeev  Fitzsimmons,James  Fitzsimmons,Mona <br/><br/>
Service Management  Operations,Strategy,Information Technology  English 

 - 520 
<br/><br/><label>ISBN: </label>978-93-5532-487-0 
<br/><br/><label>Dewey Class. No.: </label>658.8/Bor  / SBPIM6495