000 00402nam a2200157Ia 4500
008 250621s9999 xx 000 0 und d
020 _a9781953349644
100 _aPearce, Michael
245 0 _aCustomer relationship management
245 0 _bHow to devlop and execute a CRM Strategy
260 _aNew York
260 _bBusiness Experts Press
260 _c2021
300 _a200
942 _cBK
999 _c200730
_d200730