| 000 | 00477nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20251106162730.0 | ||
| 008 | 251106s9999 xx 000 0 und d | ||
| 020 | _a9789353160777 | ||
| 082 | _a658.8 | ||
| 100 |
_aZeithaml, Valarie A. and others _9959 |
||
| 245 | 0 | _aServices marketing | |
| 245 | 0 | _bIntegrating customer focus across the firm | |
| 250 | _a7th | ||
| 260 | _aChennai | ||
| 260 | _bMcGraw Hill | ||
| 260 | _c2025 | ||
| 300 | _axxxvi, 582 | ||
| 942 | _cBK | ||
| 999 |
_c201818 _d201818 |
||