000 00342nam a2200145Ia 4500
008 220712s9999 xx 000 0 und d
041 _aEnglish
082 _a658.8 FUTT
100 _aFUTRELL,CHARLES
245 0 _aABC'S OF RELATIONSHIP SELLING THROUGH SERVICE
260 _bMCGRAWHILL
260 _c2013
300 _a494
942 _cREF
999 _c82662
_d82662